How Professional Water Damage Repair Works: Step by Step

Water damage is an increasingly common problem for homeowners, but if you’re dealing with it in your own home for the first time, not knowing what comes next can be daunting. You know you need professional water damage repair, but how does it work exactly? Will the technician try to upsell you on unnecessary services? Will you have to be wary about whether they do a thorough job, take steps to prevent mold, or protect your belongings?

These are valid concerns. Understanding the water damage restoration process in advance can help reduce the uncertainty and stress of an already overwhelming situation. With 50+ 5-star reviews and decades of experience providing water restoration services in Georgia—from Atlanta to Zebulon—PENCO Restoration is here to explain how it should be done. We’ll break down our proven process for extracting water, drying affected areas, and repairing your property so you know exactly what to expect.

Step 1: Assessment and Authorization

The first step in the water damage restoration process is a thorough assessment. Upon arrival, PENCO’s certified technicians will inspect the affected areas, starting with the source of the damage. Once the extent of the water intrusion is identified, you’ll provide written authorization for mitigation services, and the team will outline the best course of action to restore your home.

Step 2: Water Extraction to Prevent Further Damage

Standing water can quickly spread, soaking into floors, walls, and furniture. Using powerful truck-mounted extraction systems, technicians will remove water to halt further damage. In carpeted areas, wet padding may need to be removed, and any saturated insulation or compromised materials will be safely discarded. The goal is to eliminate all excess moisture as quickly as possible.

Step 3: Antimicrobial Treatment for Mold Prevention

Moisture creates the perfect environment for mold growth. To prevent this, PENCO Restoration applies an EPA-approved antimicrobial solution to affected areas. This treatment not only sanitizes but also deodorizes the space, helping to eliminate musty odors and potential health hazards. Safe for families and pets, this proactive step helps protect your home from future contamination.

Step 4: Drying and Dehumidification

Once standing water is removed, high-powered air movers and industrial dehumidifiers are strategically placed to accelerate evaporation and pull moisture from the air. This phase is crucial, as trapped moisture inside walls, floors, and structural materials can cause long-term issues if left untreated. Homeowners should allow the equipment to run continuously until the technicians confirm that all areas are completely dry.

Step 5: Property Repairs and Final Restoration

Once the space is dry and sanitized, it’s time to restore your home to its original condition. PENCO’s expert contractors handle everything from flooring and drywall repair to ceiling and structural reconstruction. Whether it’s a minor touch-up or major rebuilding, our team makes sure the final result looks as good as new.

What Homeowners Can Do While Waiting for Professional Help

Water damage can escalate quickly! Taking a few immediate steps while you wait for a restoration company can help minimize damage:

1. Shut off the water source if possible to stop further flooding.
2. Turn off electricity in affected areas to prevent electrical hazards.
3. Remove valuables and furniture from standing water to reduce damage.
4. Blot or mop excess water from surfaces if it is safe to do so.
5. Avoid using household fans or heaters, as they may spread moisture improperly.

Act Fast to Protect Your Home From Water Damage

A burst pipe or unexpected flood can turn your home into a disaster zone in minutes. But don’t let it wash away your peace of mind—acting fast and choosing the right water restoration company can make all the difference. With the swift help of experts, you can avoid issues like mold growth and expensive structural repairs. Choose a vetted company like PENCO Restoration and get fast, reliable service from certified professionals who prioritize your home’s safety and your peace of mind.

Call PENCO for Expert Water Damage Restoration in Atlanta, GA, & Beyond

Water damage requires fast, professional restoration to prevent mold, structural damage, and costly repairs. PENCO Restoration provides 24/7 emergency water damage repair to homeowners across Georgia. With industry-leading equipment and expert technicians, we ensure your home is restored quickly and efficiently.

Need water restoration services in Athens, Gainesville, Lawrenceville, or another Georgia city? Explore our service areas and call PENCO at 770-308-8555 today to schedule an assessment!